City auditor urged water department to notify customers about withheld bills back in 2018
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Published 2023-08-24
In San Diego's Birdland neighborhood, a resident received 10 months' worth of bills, all in two days.
Meanwhile, in Linda Vista, a homeowner was shocked to see that she owed $7,000 for several months of missing bills.
Over in Santaluz, one couple hadn't received a bill for 16 months before getting notified that they had two weeks to pay their $16,000 water bill.
These are just four of the dozens of examples of San Diego residents who contacted CBS 8 about oversized water bill charges and missing bills.
At CBS 8, we are always Working for You and our community. This is a station promise that we will go the extra mile to solve a problem our audience can’t solve themselves. We want to hear your ideas on how we can cover and help our community. If you have a story idea, please email us at [email protected].
MORE: www.cbs8.com/article/news/investigations/san-diego…
All Comments (9)
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Someone in the Water Dept should be held responsible! They are incompetent
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I have tried numerous times spending hours on the phone and they DO NOT answer their phones! For a public utility that is totally unacceptable.
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I had to call the water people to see why my bill was not generated. The reason I was given was the person who handled our account quit and no one took their spot. What?!
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I love CBS, they always report on important things like this! KUSI is all promos 😂
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Are they crazy ?
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100,000 dollars 💸 😳.....that's a newer Porsche 911, down payment on a home 🏡, or a great weekend in Las Vegas 🙆
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and now they want to raise rates...
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defund the water department lol
