The psychology of communicating effectively in a digital world | Helen Morris-Brown | TEDxSquareMile

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Published 2016-02-01
In the past century, the study of psychology has had a profound impact on the way
we think about how we communicate and connect with each other in our daily lives.

But what can it teach us about communicating effectively in a digital world that is frequently more about emojis than face-to-face interactions?

Psychologist and performance coach Helen Morris-Brown explores this subject in a fascinating talk, and bamboozles the audience with a beguiling Rubik’s Cube trick as a bonus.

Helen Morris Brown is the founder of Really Responsible Training, a company with a unique approach to professional development that enables organisations to grow and prosper while behaving ethically. She is a facilitator, trainer and learning and development specialist. She trained at the Central School of Speech and Drama in London and worked in theatre and film production for a number of years.

She holds an MSc in Occupational Psychology and has been a management trainer and consultant for over twenty years. Her clients include: BP, Honda UK, AXA ppp Healthcare, Charlton Athletic Football Club and the London Fire Brigade.

She believes that our brains hold the key to our behaviour – good and bad – which is why she is passionate about helping people to understand the ways in which their brain affects their performance at work. Helen is an expert in designing breakthrough interventions for business leaders with the aim of inspiring positive change.

This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at ted.com/tedx

All Comments (21)
  • @tygerjay
    What a great video! Not going to lie, I had to watch this for my studies and I was dreading the fact that it was a 16 minute video, but you held my rapt attention for the whole time! Very well done, and very insightful. Thankyou!
  • @l.g.a.8930
    I think you are just great. People put a "thumb down". They know that they can't be honest, truthful and sincere to themselves nor to any people face to face or on any media side. You have emphasized over and over again with the word "sincerity". Majority just can't face up with the truth. I am sorry, this is how it is. Sad world. I try to make myself happy thinking that they can't make me happy at all. I have to do that for myself. A BIG THANK YOU!
  • This video was apart of my studies for family communications and all I have to say is WOW! This was not only informative but fascinating! The way our brain works and responds to different situations is very interesting. I loved watching her. She pre-determined how she was going to grab our attention with the intention to give us a real in person experience of what she was teaching us. Right on! Her "performance" was sincerely incredible and a testament to was she was speaking on.
  • @tll4474
    Recommended viewing for a business class but this is an interesting topic & great reasons as to the why. Thank you! I see this coming in useful now in my hospitality career, it's never too late to learn something new!
  • @kissingnicole
    Watched this for a class im taking “Family communications” i really enjoyed this because allot of this i wouldn’t even consider while having conversations. you think it would be a simple thing to just talk, but effectively for all parties isn’t as easy. im a poor communicator and watching this gave me insight on new ways of thinking. thank you
  • @patteeraa.9039
    Love it. She had a way to explain in easy understanding and pleasure way possible and very informative. Thank you
  • @BobF510
    This is sublime material. A book on this subject I read was equally transcendent. "The Art of Meaningful Relationships in the 21st Century" by Leo Flint
  • Thank you for the information. This improves my communication.
  • @mikefriedman593
    What a wonderful and informative video. We think we may match expectations of ourselves and others every day, but is doubtful we match them with every form of communication. I love the fact that Helen explains not to rush your response and to think it out before you reply. She is 100% spot on. I have replied and have had responses that were not genuine and created friction in relationships, which is very hard to repair. But, by thinking it out, you will be more successful. Bravo to Helen!! Well Done!!
  • Thank You very informative ! This would be a great help God Bless You!
  • @zuzilda
    yes, how did you do it by throwing in the air?
  • Loved this talk. Thank you so much. It was witty, informative and beautifully delivered. (see, I listened to it all!)
  • Matching expectations is good. Many compliments are good but make sure they are genuine. Reply to people even if it’s just to say that you saw their message.