Point of View of a 911 Dispatcher

That's a great way to demonstrate to someone who thinks they understand multi-tasking.

That is exactly how it is. We as dispatchers and call takers are constantly multi-tasking and keeping things in order. Thanks for showing how it is. Not an easy job that we do but love it all the same.

Thanks for showing everyone the REAL duties of a 911 Operator :) Love my job!

everyone should watch this so they know that dispatchers don't sit around and do nothing. Thanks for the video. A retired dispatcher.

I never knew what all a dispatcher had to do. Bless the one's in this position they save many lives

Too traumatizing for me to handle.......MASSIVE AMOUNTS OF LOVE AND RESPECT FOR THE PEOPLE WHO HAVE THIS JOB!😊😊

under $30k to this? you cant even live somewhere descent to rest after a day of that this job should be $60k

But... but all we do is answer phones... like a secretary. You're going to destroy the image so many people have in their minds... with the truth?? How dare you...

Talk about unsung heroes!!!! My hat is off to these folks. God bless you all.

Thank you for capturing what we do! While the systems vary from agency to agency, this video paints an accurate picture of a day in the life of a Dispatcher! Excellent job!

Finally, a well done solid video describing what we do. THANK YOU!

Awesome thank you!! Suggesting all new officers need to watch this. unless they spend time in dispatch they have no idea what goes on. Maybe after watching this  they can understand why they may be asked to repeat or not acknowledged as quickly as they would like...because we are doing 20 things at once with only two ears, two feet, and two hands!

Oh my gosh!!! talk about multi-tasking. What a great and informative video. I had no idea.... Thank you for all you do.

how can you take calls and dispatch at the same time??? 😮 that's multi tasking to the highest level.. im only do dispatching but when multiple calls come in at the same time, its crazy.. thumbs up to you 👍👍👍

Very traumatizing but true and real to watch. Lots of noise, radio calls, your colleagues all working together. Thanks for all of your services.

AND we do this all day, every day, for up to 16 hours a shift, 4, 5, sometimes 6 consecutive days a week. There are no “lunch breaks”, no leaving early if our tummy’s upset, there’s no such thing as missed calls in a place where your only option is to answer the phone, no officers on standby when sh*t hits the fan with 3 seconds to spare. We all have ears on the backs of our heads and together we possess a collective foresight that can EASILY reach straight-up crystal ball proportions 😅 It’s quite a hectic job and and it will challenge you - sometimes it really can take a whole lot out of you just to do the work. And damn, I really love to do the work.

Dammmn, much respect. I could not even start to imagine the stress caused by that job knowing hundreds of people are in your hands. I appreciate the dispatchers service.

Smaller depts, add a few more phone calls, radio transmissions and you've got it! Those foot pedals were my best friends!

Wow, I can barely keep track of what’s even happening! Mad respect to anyone who does this job.

A few decades ago I read an article regarding someone doing a "ride along" in dispatch. I can't find it anymore, it was titled something like "My day with the octopus". This reminds me of it.