Decision Metrics for Choosing a CRM system | Choosing the Perfect CRM for your Business Part 2
Published 2021-04-30
00:00 Introduction to: The Key Decision Metrics for Choosing CRM Software
00:13 Metric 1: The Integrations
00:48 Metric 2: Price and Value
01:25 Metric 3: Expandability
02:37 Metric 4: Access and Usability
03:18 Metric 5: Implementation and Maintenance
03:42 The Three Tiers of CRM Software
04:07 Tier 1: Basic
04:40 Tier 2: Intermediate
06:12 Tier 3: Enterprise
07:10 How to Write in Ontraport?
07:45 What Can You Say About Freshworks CRM?
09:05 What is Copper CRM?
10:18 What to Love About Copper?
10:49 Copper Inclusions
12:39 Transfer In Offer
Customer relationship is crucial to business success. If you make a consistent effort to foster a positive relationship with your customers, they are not only more likely to buy more products from you, but also recommend to others the quality of service you provided.
Technology has made building relationships with customers easier. By using tools like a customer relationship management (CRM) system, you don't need to spend more time recording contact information, tracking interactions, and planning follow-up tasks with clients. With so many CRM systems available today, how do you choose the right one for your business?
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