How to use the NEW Microsoft Outlook!

Thanks for everyone’s feedback on this tutorial and it’s clear that the new Outlook is quite divisive. As you may be aware, I am not paid, funded or affiliated to Microsoft, this channel was created to provide free tutorials for you to be more productive with the tools you already have. For that reason, please raise any concerns on product capability to Microsoft via their Support Channels. Thank for your understanding and can I please ask to be kind to others and myself, when considering leaving comments on this Channel. See you in the next one!

Turned it on. Tested, turned it off.

Thank you very much for the tips, Scott. My company used Gmail until 2023, and this year we switched to the Microsoft platform, and I’m loving it. There are so many tools and possibilities for connectivity. I’m still a bit lost due to the vast range of products, but your channel has helped me get to know some of them better. As for Outlook, we’ve been with Microsoft since January 2024, and it was already in this version. The transition from Gmail to Microsoft was quite productive because I consider it more comprehensive and connected. For the “old” Outlook users, it must have been quite painful. I hope they adapt quickly ❤ In fact, I'm now using Copilot to help me translate this message from Portuguese to English 😍

I tried it a few times (new outlook) but as simple features do not work I returned to the old version. Examples - Arranging the area from/title/recived time … is kinda difficult (and not as flexible) compared to the old version. - If I select an email and click to sort the inbox by title or sender … it does so … but forgets the email I have chosen and goes to the top (frustrating) (I use this to try and track the history of the tread. I could use the build in feature of outlook but as the people responding don’t always do so to the latest email or come from outside the organization (changes the subject) the inbuilt feature to sort by “tread” does not work well … so I do it my self 😊) - Finding out who had responded to a meeting invite … I gave up - and a more personal ting … the color was to uniform

I work for an international nonprofit and my group alone covers about 5 shared email boxes. The new way Outlook handles shared inboxes is terrible. And you can’t even favorite them to keep them in view easily. Hope this gets changed. We have dipped our feet into the new outlook, but we have all turned it off mainly because of that horrible new change. Great video by the way!

This is without any shadow of a doubt a GAME CHANGER! I had tried multiple times to get my head around the new outlook....and reverted back as many times...never again! Thank-you so much, it's a fantastic tutorial.

If it ain’t broke, don’t fix it!!! When will Microsoft learn?

Great overview of the new Outlook features!

Features in Classic Outlook not in New Outlook that prevent me from moving to New Outlook include: 1. All Inbox Searching is missing e.g. Search: All Inbox Items - Received: this week 2. All Outlook Items Searching is missing e.g. Search All Outlook Items - Received: this month 3. Complex local (non Exchange Server) rules. Not being able to see (search) the emails coming in through all email addresses in one place is an essential feature for me.

Thank you for the video, I enjoyed seeing the ease of scheduling new meetings. However there a several features that this new outlook doesn't have and why I will continue to use the old version. 1. You mentioned flagging the emails to out into the todo list. Why should we have to use another app when the old version has it all into one. Where you flag and set reminders (which is perfect for follow up emails) now we are having togo through another step to do what I was doing before when daily flag reminders were already on the right hand side if you choose to view it that way. Not to mention when a reminder would come up you could double click and see the entire email chain, and now you don't. You only see that 1 email. 2. In the old version you were able to to add "short hand key strokes" like typing "ty" would automatically spell out Thank you. This feature was found in the spelling and auto correct setting where you designate a few key to spell out sentences or to use common phrases often. (Which I do hourly! ) With this new version you are less efficient because this feature is no longer available. 3. In the old version it didn't matter if you capitalize the first word. It would auto capitalize for you. This new version doesn't do that. Not to mention to select a word is the opposite click button. For these reason alone I won't switch to the new version. I have tried dozen of times (I know new thing are learning curves) however when it's causing me to type out common uses sentence, use another app when i was using only 1 before or do multiple steps when I didn't have to before. It ends up being a hindrance and less effective.

I haven't been motivated to try new Outlook before, but this overview has given me reasons for taking a look at it. Thanks

This is one of the best presentations I've seen, So well spoken and all in simple English

Missing too many features….. disappointed

Thanks. Helped a lot to make New Outlook easier to use.

This was a great summary Scott. I had not realized a couple of points you made which clarified an issue I had using the New Outlook. I was looking in the wrong place. I use the New Outlook all the time now and am encouraging all of our leadership/supervisor teams to begin using it as it is going to be going away (allegedly) this Fall. Thanks again.

I love trying new versions of apps. I am one of those who tried, honestly tried, for a couple of weeks and had to switch back. I can get used to the UI but I was having trouble with functionality. My biggest complaint was I couldn’t right click an attachment copy/paste into a folder or another email. I couldn’t drag a file from an email. I couldn’t drag an email to my desktop (to later forward as an attachment). This was a couple of months ago so I don’t know if any of that has been addressed or if I just couldn’t figure it out. Great video. I WANT to love it.

Very helpful indeed. Thanks. The pity is that there were several glitches in the new Outlook which distracted from getting to grips with its capabilities. One such glitch remains, which is the persistence of read emails re-appearing as unread when the program re-opens: this only happens with some emails which makes it more puzzling. As you say at the start of your video, people have been switching back and forth between the old and new Outlooks: I've finally settled on the new as the old Outlook has developed glitches of its own - maybe Microsoft's way of forcing migration.

Thank you for the video. There is a lot of difference between de "Rules feature" in the current Outlook and the new one. Do you know if Microsoft is going to reduce those differnces ?

I'm actually still underwhelmed by the new Outlook. Yeah, it has some new features, but from what I can see, there won't be any VBA integration like with the client version. Plus, no more .pst files. For those of us who use VBA to automate routines between applications (and have built custom VBA Outlook macros for clients), we appear to be screwed. And without .pst files, there's no offline backup or archiving capability. The only saving grace will be whether Microsoft continues to provide and support the Outlook client. I have no use for the new Outlook.

Thank you, this was so helpful!