Accused of not doing a valve job😤

If you go this far and beyond when you aren't at fault, I can only imagine how humble you would be if in fact you had made an honest mistake. You are a stand-up guy and obviously a man of your word. I would do business with you on a hand shake any day of the week

By firing this customer, you probably just gained 10 new customers with your story. No better advertising than word of mouth. Good luck.

Just because you can swap parts doesn’t make you a mechanic. The customer obviously did the leak down test wrong. You went way beyond what you should have done for this customer. You do great work.

You guys did the heads on my 99 Mustang GT some years ago. Came highly recommended from a friend in Greenville, SC. Here we are almost 70,000 HARD high RPM track and daily driver miles later, zero problems.

Duty, respect, integrity. You displayed all three here. Well done, Sir. Drive on.

being a engine builder for 25 years i have discovered the internet has built a lot of morons

I am certain that I am not the only person who will become one of his customers. Love the integrity. Bravo Sir

I have been in the crankshaft business for over 40 years now and I have never ever regretted the day i stopped dealing with the automotive stuff. I only serve the locomotive industry for over twenty five years now.

You have such a good attitude towards this situation that it’s quite admirable. Clearly you went out of your way and resolved a situation that you weren’t even responsible for. If only there were more business owners like you!

As a journeyman mechanic for over thirty years, I will state clearly that regardless of what the machine shop does, it is still the responsibility of whoever puts it together, TO VERIFY EVERYTHING! If you inspect it beforehand and find an issue, it is YOUR RESPONSIBILTY to notify the machine shop. If the machine shop screws up, they will admit it, and if you screw up, you should. Admitting an error does not make you a lesser person, ever. Note: I once failed to verify the length of all the intake manifold bolts when installed - turns out, one of them was pinching off the pushrods. Lesson learned.

You sound like an honest man. Sometimes you just can't fix stupid. You went out of your way to appease the customer.

Honesty at its finest, leakage check on camera. I,d have gone down independent inspection route before paying these people. To many people go down this route now, trying to get free work done. Respect to you, all the best.

Side note, nothing worse than a man that refuses to be accountable for his actions. You’re a stand up man. You handled this with integrity and grace. I’m glad you fired that customer. He clearly has a problem being accountable for his mistakes.

It sucks that it cost you that much to fire that customer. As soon as you did the test with the solvent I knew there was nothing wrong with the valve job. Thanks for posting this educational video. Your ex client is going to have problems his entire adult like with an attitude like his. Dunning–Kruger effect.

As a 25-year mechanic, we take it very personally to be accused of not doing something we charged for.

Man your integrity is outstanding. You handled the situation with dignity and class. Before I retired from the body shop business I fired only one customer. after it was apparent they wanted something for nothing I just gave them back every dollar I was paid, made them sign a paper saying they were satisfied and told them we are done. Don't bother bringing another car to my shop. If they can live with it,I can live without it. Well done!

If a picture is worth a thousand words, a video is worth a million. I've been doing heads since I was 12, and those valves and seats looked perfect! Not only are you a great machinist, but the fact you took care of the customer despite his being a complete A hole, says you're a great business man as well

Fired the customer I love that, also impressive work, always been impressed with machinists and what they do🎉

Im no mechanic, but as soon as i started hearing the story i knew it would be a lifter or rocker clearance issue. You handled it better than me thats for sure.

Much respect to you for being a stand up guy I had that exact problem on a LS motor where the lifter plunger got stuck and was keeping the valve open just enough to blow thru and not enough to hit the piston The sad part is that when they realize you were right they will never be stand up enough to admit it to you