Cybertruck Important Features Still Delayed! When Relying On OTA Updates Goes Too Far

You already know what I’d say

Never buy a product based on what is promised rather than what is delivered

Boy, I hope that the 10% of the workforce that got laid off the other day wasn't working on these issues...

Selling a product without the advertised features is wrong. I don't think it should be legal.

To answer your question, Kyle, my opinion is that on day 1, the vehicle should come with all features and options you paid for and as advertised and listed in the bill of sale. If it comes with features or functions that are not activated (yet), you shouldn’t have to pay for it until it works, period. You don’t buy shoes with missing shoelaces, just like you wouldn’t pay for a restaurant bill that lists a bottle of wine you didn’t get during your meal, would you? As a customer, when you put 100+ grand on a table for a vehicle, everything you pay for should work; not in 6 months, not in 12 months, but right away, period. I think that is nothing but normal, why else would you pay big amounts of money for an unfinished product. I’m an X5 50e owner by the way, not a Tesla owner, but rest assured I verified that every single option I ticked worked when I took delivery of my car. So I don’t think it’s a complicated topic. Again, if you pay for a service or feature, you’re entitled to have it work from day 1, I rest my case.

I'm not a fan of updates. I'm an engineer who was forced into some subscription software that used to be stand-alone. After every update they push, some of my scripting doesn't work right or a feature has moved or there's some other BS I didn't ask for, want, or need at all. I don't even like getting recalls on my trucks unless I know exactly what they do. I had an recall on my 2011 F-150 ecoboost once that totally screwed up the mpg. It was supposed to deal with intercooler condensation problems, but it just made it a gas hog for some unknown reason. Maybe I am old school, but I don't like getting caught off guard with an "update" that's really a downgrade. Especially when I don't have the choice to opt out.

The best example for this is FSD, especially here in Europe. We payed and waiting for it for nearly a decade and ii is still not working! Many people have sold their cars already without ever using FSD and this is also not transferable under regular circumstances. Even in the US it is still beta and not able to work > Level 2....

Basic features like Autopilot and locking diffs should have been day-one. Absolute incompetence that they weren't, especially considering it's been four years since the truck was announced. They had 4. Friggin. Years. To sort this stuff out.

It's good to see Kevin has realized what I learned on my own within the first year of Tesla ownership 5 years ago. Everyone was screaming how their cars get better over time with OTAs, but the reality is they were just unfinished products and the joke was on them. And there have been many instances where the OTA caused problems, or took away features. It's like an HR department, OTA's are not for your benefit, they are for Tesla's benefit.

My beef is with the 4680 batteries. I was hyperhyped in the beginning. Now it is out what advantages does it provide the customers. Is the range longer than if they were the small batteries, do they charge faster, is the lifespan longer. I haven't heard anyone sing the praises of the 4680. Probability cheaper to build because no dry ovens are needed but that is not a plus for the customer.

It is unacceptable. I’ve had mine since early January and it’s freaking ridiculous that I paid over $100k for it to STILL not have basic Autopilot. Not even the PowerShare hardware I paid for. No wheel covers. It’s insane. I grossly overpaid. This is my 4th Tesla, it’s so disappointing that after supporting this company and being an early adopter we get nickel and dimed for shit that we don’t even receive.

Tesla done the same thing when removing ultrasonic sensors. Took more than year to have a decent (ish) vision solution.

I apply the same mantra to vehicles that I do for tech "Never buy a product based on the future promise of updates to it." I bought a Rivian happy with what it was released with, I knew that going into it.

Honestly this has been my problem with the Tesla crowd for a while now. They're perfectly fine buying a car that can perform to the bare minimum and expect the updates to come later. This is crazy to me because you would not accept this anywhere else.

This is 100% why, after 4 years of ownership, I sold my second Tesla and never looked back. When I first became an owner, the company was much more transparent and supportive. Then the model 3 took off and then the model y and that was the end of the last semblance of giving even one care about the customer. So glad to have exited the “Elon-verse”.

MCU1 FSD owners are still waiting for v12 FSD that they paid for 6+ YEARS ago. Tesla either needs to get it to them now, or give them a refund now.

I remember this exact conversation about video games a few years back Buy based on what is delivered, not what is promised

The rule of "don't buy the first year of a new model" applies the most to Tesla.

We as consumers ''ALLOW THIS'' almost in every market- companies are just pushing incomplete product out- saying we want are money now and we will fix later🤷‍♂

The software and video games industries have already been doing this, especially with the advent of subscriptions, feature packs, and downloadable content. You'll see this in the form of open Betas, unpolished games, and always-connected, licensed applications. The other sign of the coin is, when will a car be considered End of Life? You've started to see it with Tesla updates deprioritizing Model 3s with Intel processors (only 3 years old). With a bigger software focus, will planned obsolescence come into play? What features can be disabled? When an automaker is acquired by another (or goes out of business), how is licensing managed and honored? How does an average person (non-enthusiast) disable OTA updates? Can OTA updates brick a car, intentionally or unintentionally, disable features, or have the car "go down" (rare, Alexa, Nest, etc. have had outages).