How Best Buy Scams Noobs...

Ahh Thief Squad strikes again!

"As an adult, I don't really play League Of Legends." A++ no notes.

I use to work for the Best Buy distribution center. It was known at the warehouse that peoople at the store will lie to you about not having products to get you to buy something more expensive. The thing my supervisor told me to do was to look up to see if have it at the warhouse, print it out, and when they tried lying to you about it, pull out the paper and say "the system says you have this product" and if they kept lying to you about it, walk away.

I used to work at Future Shop. They used to charge $50 Canadian Doll-Hairs to install a RAM kit you buy yourself. That's when I decided to never buy services from them ever and told everyone I know that... 'it's not hard. If you can insert a belt buckle, you can upgrade your RAM.'

Dawid walks through the door of the best buy to pick up the computer Best Buy employee "oh fuck, that's the guy that does tech stuff"

Geek Squad Manager: "Do you have any experience building computers with properly-sourced components?" Interviewee: "I factory reset a Macbook once." Manager: "YOU'RE FUCKING HIRED!"

Man I wish there was a way for me to put out a thing saying "Hey if your in my area I'll build it for free and teach you how to do it along the way!" Building PC's is fun and actually easy once you learn all the parts.

0:14 I like how you can hear his wife laughing in the background. Any woman who can laugh at you for crap like that and still somehow respect you.... they're a keeper. XD

My favorite part about working for best buy at the time was during my interview I was talking about my prior experience in PC repair and the assistant manager said something to the effect of "we aren't really concerned with how much you know, we can teach you that, we need to know if you can sell" and then during "class" they proceeded to "teach" me a bunch of incorrect information. Over a few years there I usually was #1 for sales in the store, despite not being nearly as pushy about extended warranties, credit cards, and services. As it turns out when you know stuff about the products it can be very easy to demonstrate to people why an upgrade is worth it, or what they might have issues with, where they can save on the machine without impacting the user experience and allocate more budget to more useful (and profitable) accessories. Yet all management cared about is how many times you beat them over the head to get a credit card application or geek squad protection.

Years ago, my sister and I went to Best Buy to buy a TV. At the time, it was just short of $2000 which, to be fair, was a good price relative to the competition at the time. But then the inevitable pitch to pay $300 to make sure the colour is accurate was made. My sister said, "So you're telling me you're selling a $2000 television that does not have proper colour?" They ended all upselling attempts instantly.

I'll never forget when I built a new pc about 7 years ago and it died on me after about a month. I didn't have any compatible parts to test what went bad so I took it down there as a last resort. I was expecting them to be able to do what I would do and switch stuff out till I found the culprit.The guy looked at me like I was crazy and said they can send it out, and they will check if it's the PSU for 70bucks, That would take a "few weeks" lol. Couldn't believe a store full of pc parts and a "geek" squad doesn't have spare parts for testing around. I could have gone threw the return pile and figured out what was wrong in a hour lol.

You said they are slow, but all those mistakes were intentional and sales tactics. Lure you in with a lower price, a little over budget, that they knew they could talk her into because she was already spending $1400, purposefully giving the wrong ram to upsale you later when you have no option. This is taught and encouraged by the company, I know this because I worked retail sales for tech for years at multiple places and refused to be a scam artist and the managers would always get onto me and start talking about mlm schemes and Andrew tate type stuff. It is a dreadful job to have because you have a quota of sales in order to keep your job, so most feel as they have to scam. And even when you meet the quota but are not increasing sales and scamming people, managers will just find reasons to fire and replace you.

$240 CAD for windows is insane

That spider just wants to be your new web developer

Ah, Geek Squad. Absolutely worst service ever when I encountered them in a Future Shop. First of all, it took them to "fix" my new laptop which had connectivity issues. When they said it was ready for pickup, the person at the counter told me there were no sound issues. When I pointed out after biting my tongue that the original write up talked about the Wi-Fi problem, they froze and looked supremely embarrassed and told me to check in about a week and they'd get it all sorted out. I came back a week later...and they literally couldn't find my computer. For more than a week, no one in the Geek Squad had any idea where my brand-new laptop was. So I've avoided Best Buy and Future Shop since those many moons ago. Sad to see that not only has nothing changed, they've added extortion and price gouging to their practices. I don't rust them to actually service computers they sell that are already built. There's no way in hell I would ever give them a chance to build one for me.

All these charges are directly anxiety inducing and I'm not even the one paying for it. When watching this I get the feeling of beeing stuck in a scam scheme with no way out since you are going through with it. Great episode even tough maybe a little life shortening.

damn, in my local biggest computer shop, they will build your pc for free if you buy most of the part from them, even when you bring some of your own part, and it only took like 30 minute or an hour of waiting

Story time: About 15 years ago, I was at Best Buy to grab a KVM switch. I had one in my hands and a geek squad kid walked up and asked me if I needed help. I said " yes, I have 2 computers and only 1 monitor, mouse, and keyboard. Is there any way I can get something like a switch that will let me just switch between machines instead of unhooking everything each time?" The guy thought and thought and thought and then asked a blue shirt who said "nah, that sounds like a specialty part. You would need to go to a place like Microcenter for that. " So I said "okay" and I put the KVM switch that I was holding back on the shelf and went to Microcenter. That was the best advice that I ever got from Best Buy.

Loved the blooper Dawid!! 😂

People need to stop shopping at best buy. They've been scamming for decades