Rogue tax agents and HMRC lockouts

Published 2024-05-28
As the UK self-assessment and company tax system moves more towards digital reporting and enquiries, there has been an increase in the number of tax agents locked out of their HMRC accounts. Often due to “suspicious activity,” in this day and age, you would have thought the resetting of passwords would be relatively straightforward.

Unfortunately, this is not the case, with some agents waiting six weeks or longer to regain critical access to their agent accounts. While it is understandable that HMRC, the holder of highly confidential financial information, is a little more obsessive about security than most, it’s difficult to justify such delays and the obvious consequences.

Wilkins Southworth is a friendly accountants practice based in Barnes, South West London.
The practice has an international aspect that means we have built up a bank of experience in dealing with Double Taxation Treaties and liaising with tax offices around the world.


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