What you need to know about Ram Promasters

I drive a Promaster 3500 for Amazon and I have to say, these vans are a lot more practical than the Ford Transit. Better turning radius, seat is higher to be able to stand up easier, they handle in the wind better, and the sliding doors are easy to open/close and actually shut properly. My only complaint is there is no "real" handle to close the sliding door.

I appreciate your honesty about the Ram problems.

I have a 2017 3500 ext 3.6L with 45000 miles it's used for business mostly around town. Its well loaded with parts and tools. I've had zero problems.

I guess we are just lucky. Have been in a Promaster for 3 years. My 6’3” boyfriend has no issue with the seat height, and we have the swivel seats upgrade. We find the seats comfortable for long rides, and have had zero issues with headlights. We are on a forum for Roadtrek vans built on the Promaster and haven’t seen these issues posted by owners.

I just drove 13,000 + miles and had no problems with my 2015 Promaster. It now has 88,000 today. I love it.

I honestly love the Promasters. I've rode in a 2009 and 2013 Chevy Express Cargo, 2021 Ford Transit Passenger and a 2019 RAM Promaster 1500 Low Roof 136". Granted, the Promasters are FWD, but I would take a Promaster over any van, any day. They are tremendously comfortable, very practical, a lot of room, and just overall a very good van.

I love my promaster. It can turn on a dime none of the other vans do that.

Sir I'm here because of Antoinette Yvonne's van conversions, love it! Thank you for your honesty and each vans' specifics.

I have an RV built on a2015 ram pro master, 3500 series chassis. It is a Dynamax rev. I actually love the seats, I’m 6 foot two and don’t have the issue of feeling like I am too high, my headlights do not get moisture in them, and I have 20,000 miles with no transmission issues yet. I just wanted to put this info out there because I have a slightly different opinion, but I do appreciate videos like this to give everybody both sides of the story.

FYI every Ram Dealer should be willing to work on Promaster's however, only Ram Commercial Dealer's are allowed to perform warranty work and recalls on them. That's maybe 1 out of 10 Ram Dealer's. Also parts come from Italy and if Mopar is out of stock it can take months for parts to come from Italy.

2014 Ram Promaster 2500 self build 2nd owner…no headlight problem…no transmission problem so far….I’ve put 50k miles in 2 yrs …. I also tow a trailer for my business for 3/4 of the miles i put on it…love my promaster. Male friend (not tall but a big guy) is a delivery driver for fedex they just changed him from promaster to sprinter ….he misses the promaster.

Good intel. I wish Toyota made a cargo van for the states. Or the Nissan van was larger. Thanks

I have a 2018 Pro-Master 3500 that Winnebago use's for their Travato RV. The RV weigh's about 9,200 lbs, fuel mileage is ok, 17 to 18 mpg. I added the Sumo springs to the front and rear, that made a huge difference in the ride....................for the better. We have not had any issues with the van, quality seems to be very good.

DO MORE VIDEOS LIKE THIS!!!!!! Your experience is very valuable to us and you should point out all common problems you see and which ones are most reliable etc! Love it!!!!

It's nice to see a no bs opinion.thank you..think I'll check the Ford.

oh boy, time to go down a deep rabbit hole of transits now. glad I watched this!

I drive a 2018 Promaster 2500 for work. Day one, transmission module went. Happened again around 9000 miles. So far, both headlight bulbs have blown about 6 times each. $ 50 a pop. The headlight housings are both so melted and burnt that it reminds me of a Salvador Dali painting. The dealer said they looked and could not find any problem. Driving around town, you see most other Promasters winking at you with a headlight out. Two of our other Promasters have similar issues. The e brake had to be rebuilt 6 months after picking up the van. The biggest issue has been an oil leak that the dealer couldn't repair for over 2 months. 2 to 3 quarts a week. A known issue with the plastic oil filter housing cracking. The dealer told us that " we don't know when we can get the part, there are over 7000 complaints on this ". Imagine trying to run a business or live out of a van leaking that much oil everywhere and no resolution. I would go with the Ford, folks.

I had issues with moisture in my headlight and did a couple things to fix it. Part of the upper area of the assembly was snapped, I fixed it with a ton of JB weld and looked for any other holes and sealed those too. I replaced the bulbs with LEDs because they would constantly burn out, had to get additional resistor kits with the LEDs but they work amazing now. I also replaced the running lights. The main thing however was the tiny drain tube in the gutter area below the dash, on both sides I cleared that out with a hose, and silicone sealed the tubes down to the plastic. They get blocked easily and then water pools and drains around the tube, which is a problem. It should drain through the tubes and out via the wheel wells. It's a shitty design, but since sticking them down I have had no problems. I'm also careful to clear debris out from below the windshield regularly.

Also worth considering the promaster is the only option with front wheel drive. If you're not willing to shell out the bucks for an AWD platform and you're looking to drive in some snowy conditions then FWD is the way to go over RWD. That's what sold me on the Promaster.

Only problem with my promaster is every time i park to camp , bees try to make nests in all the cracks of the doors, and rear lights etc. had a crazy yellowjacket nest in my rear brake light.