Behind Bus Accidents In Malaysia: Should You Take An Express Bus? | Talking Point | Full Episode

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Published 2024-04-22
Between 2022 and March 2024, there were at least 32 express bus accidents in Malaysia. Nine of these accidents involved passengers from Singapore. Just how safe are express buses in Malaysia? And what should you do if you find yourself caught in a bus accident across the causeway? Talking Point investigates.

0:00 My bus accident in Malaysia
4:10 Why we like overnight express buses
5:47 Diana's overnight bus to KL: safety lapses
8:36 Drivers: what's behind bus accidents?
12:16 What operators do to cut down accidents
16:02 Low profit margins and manpower shortage
19:36 Tips on travel insurance

About the show:
Talking Point investigates a current issue or event, offering different perspectives to local stories and revealing how it all affects you.
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All Comments (21)
  • @yao9598
    as a Malaysian, I found this extremely informative and useful. I think it is good that CNA is holding these bus operators accountable especially where Malaysia does not.
  • @BunchOfStuff
    First incident is really quite a sad one. The 17-year old girl that passed away was a student from my JC but local media referred to her as a tourist. 15 January (Monday) morning, principal called the whole school to the hall where he announced her passing. Pin-drop silence after that was very deafening. Some of my friends who knew her took some time to process. Rest in peace.
  • @elliotw.888
    I think the key difference that the uncle in the beginning failed to point out between driving in the day and night is that at night, visibility is lower and fewer vehicles on the road means a sudden appearance of another vehicle could catch the driver off guard if they're complacent or sleepy. even if the day driver is equally sleepy, these other factors would contribute to greater risk in riding a night coach as opposed to an early morning or day one
  • @ILUVBAKKUA
    Actually when you take a bus to Msia if you are not pressed for time you should never buy a 2 way ticket always buy a 1 way ticket then when you reached your destination in Msia go to bus terminal there and immediately book for yourself another 1 way ticket back to SG, it's the same price but you pay in Ringgit - You're Welcome. 😋
  • @wumingkkk
    It is not just the drivers who have enough sleep. Other drivers on the road are also the contribution points as well.
  • @benlau2045
    Few reasons for this : 1. Bus companies not making a lot of profit, so they squeeze their resources as much as possible with the little men and buses they have. Why even bother fixing those seats? As long can sit down , can what. 2. Weak enforcement.....without it, who cares about what the 90kmh limit is. What the hell is seat belt?! 3. Relative to no.1, faster you finish job, faster you get more money. Companies wanna push for this. Of course......go for the more established ones only. Aeroline, Solitaire Transtar , First Coach and Super Nice only soo far make it into the books. Full stop.
  • @KC_88631
    Actually it's very true. When you drive below 100kmh, you tend to be more sleepy than you drive 120 or 140 kmh.
  • @fadzanuar4962
    Good job very informative....after this CNA should cover a story on singaporean drivings in Malaysia.
  • @andygoh555
    Well done CNA for exposing these issues! It is always profit vs costs at the expense of safety for these businesses
  • @weirongyap4876
    I have been taking overnight express buses from SG to KL for the past 11 years. Ultimately, the most important safety factor is you have to choose a bus company that hires skilled drivers. With this, even if the express bus is involved in an accident, it will only be a minor accident, as the skilled drivers know how to navigate the bus to minimise damage and injury should there be any unexpected change in the road conditions. For the past 11 years, I only take buses from this particular bus company. The drivers hired by this bus company is skilled and they know the Malaysian roads and road conditions very well, and they are able to respond quickly and correctly to the changing road conditions. As I do take express buses to KL often, I do look out for express bus accident news, and I keep track of which bus company is involved in the accident. I have been doing this for the past 11 years. Till date, the bus company which I use is involved in a few minor accidents over the past 11 years, with 0 casualty in all accidents. I am a Singaporean, and this is my experience with the Express Buses from SG to KL.
  • @max3334441
    Wow!! I always worried about this, thanks CNA for investigating!
  • @amk4579
    Tks CNA Insider & Diana, this is a really good show. Esp with my recent encounter with express bus to KL. Although I was angry with the treatment we received, but on the other hand, I do empathise with the plight of these drivers.
  • @syamil9912
    One probable factor that could play a hand in the bus service in the next few years could be the expressway itself...since due to a massive increase of vehicles, there are stretches of the highway that are in definitely could turn into a traffic jam even on a normal weekend(Skudai-Sedenak, Simpang Ampat-Nilai, and if you travelled beyond KL, Gombak-Karak, Tapah-Ipoh, Ipoh-Kuala Kangsar, Taiping-Juru). For the Skudai-Sedenak and Gombak-Karak stretches in particular, I heard that they would start construction works on widening the expressway by the end of the year, so that could also throw a wrench on some plans... One probable wild-card in this is the extension of electric train services (not HSR) to JB Sentral, which with the potential travel time between KL to JB being reduced to 4 hours (so realistically SG to KL could be done in 6 hours) would be a much more reliable alternative to buses...however, if my experience of taking the service from KL to Penang and recent news is anything to go by, you need to buy the ticket at least a week before the journey, since there are very limited amount of service and seats...
  • @malaysiacooool
    Busses should play safety procedures videos like aircraft. Play it repeatedly at every stop
  • @user-cq3nh5zw5s
    I learn a lot just by watching CNA Insider Talking Point. Mr Steven Chia and Ms Diana Ser are great presenters.
  • @PhilL-zzz
    Excellent investigative reporting.
  • @random-np3gn
    good job. we need more investigative documentary like this
  • @DuaneTanTC
    OMG.... like really crazy. Me and my wife decided to travel by bus from KL to Kuala Besut for our Perhentian trip overnight thru a 2 way kampung road all the way and reached by morning. The whole trip was so scary, as we were seated front of the bus. I couldn't sleep the whole night as it was travelling at lightning speed. Luckily, we made it there safely. We vowed not to travel by bus anymore! BTW, lovely host.