Using TeamSTEPPS To Create Change at the Organizational, Team, and Individual Level

AHRQ Patient Safety
AHRQ Patient Safety
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Published 2017-08-25
AHRQ hosted the webinar August 9, 2017, as part two of a three-part series about the University of Washington Medicine's journey from essentials to sustainment of a TeamSTEPPS implementation.

The webinar featured University of Washington Medicine's Ross Ehrmantraut, RN, clinical director of team performance for WWAMI Institute for Simulation in Healthcare (WISH); Farrah Leland, J.D., associate director of finance for WISH; and Megan Sherman, M.A.Ed.H.D., associate director of operations for WISH.

It focused on how to make a change at the organizational, team, and individual level. UW provided a case example and stories of successful implementation within the system, using several change models. Discussion focused on how to most effectively use the models to implement TeamSTEPPS and the importance of frontline ownership versus a top-down approach.

The video is also available at: www.ahrq.gov/teamstepps/webinars/
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