4 Magic Phrases You Can Use to Respond to ANYTHING | Power Phrases for Work
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Published 2009-07-27
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4 Magic phrases you can use to respond to ANYTHING is a Professional communication training online video, in which communication skills coach Dan O'Connor tells you how you can respond to any negative comment or difficult person by using one or all of FOUR MAGIC PHRASES. Once armed with these phrases, your communication skills training will skyrocket and with ease you'll be able to turn the tables on people asking personal questions, people harassing you for information to which they're not entitled, and people who are being either mean or nosey. Whether you are experiencing difficult people in the workplace or at home--this video is for you. And please share it! Dan is the master at teaching effective professional communication and this video will show you why he has earned the title of the best online communication coach in the business. If you find yourself at a loss for words, you will benefit immensely from this five minute tutorial, brought to you by personal communication coach Dan O'Connor. Whether people are damaging your self esteem at home or at work, these powerful communication phrases (Power Phrases) will help you regain the communication and relationship confidence you deserve. This professional communication skills training video teaches you simple, powerful, and easy-to-use visual communication strategies that you can start using today to be seen as more powerful and competent at work and at home. #communicationskills #communication coach #communicationtraining #powerphrases
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All Comments (21)
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you see? This is EXACTLY what people need and what NO ONE else teaches, step-by-step details and the words to use when handling difficult situations. Dan you are the best. In all the years I've studied this topic, no one comes close to this successful system you've come up with nor can they deliver the advice the way you do. Perfection. Thank you so very much. You'll never know how many people you have helped.
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This dude is INTENSE. this dude just yelled MAGIC! In the first 3 seconds
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I like the phrase, "That's interesting. Why would you say that to me?" It seems like it would be a good phrase to use to unnerve and disarm liars, sociopaths, and other people who try to manipulate.
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Instead of "why would you say that", experiment using: "that's interesting... what makes you say that". "Why" is confrontational and will get a negative response. It will also make you look confrontational to others, should people be around (like at dinner party, board meeting). PLUS, when using "Why" it is unlikely to get a truthful response, as it will cause the person to be very guarded with their answer.
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Hi Dan, I can remember a phrase from my insurance sales days to respond to a tricky question. " Obviously you have a good reason for asking ( saying ) that, would you mind telling me what it is?" Worked a treat. Geoff, Australia.
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Hello Dan, I found this video about a year ago. I wrote down those 4 effective phrases and kept them in my wallet. They are still there and it's amazing how much I use them. Thank you so much for all you do!
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Watch, practice, watch again...repeat. The message is timeless and expertly presented by a HUMAN BEING who should be considered a pioneer in developing and promoting effective communication techniques that can be used by everyone. We celebrate and honor classics in many genre like cinema, theater, music, etc. This is a communication classic. Bravo Dan, this presentation is enlightening.
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This trainer is so energetic .. this what ppl needs in training room ...thumbs up for him .
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Your first point, is something I am LITERALLY asked to do by my admin at school. Not in an angry context but in the context of asking students to think about why they are giving me a certain answer. We need to find out what students are actually thinking, what's behind their answer. Super helpful.
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This is the sort of stuff they should be teaching kids in Health class. Because there's fewer things more damaging to self-esteem than not being able to handle yourself in tense situations or when someone is being aggressive with you verbally. Learning how to deal with conflict situations instead of turtling or getting more aggressive in response is a key life skill.
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And THIS is how you shut down adversity or patronizing comments, and invite the person to actually talk to you as an equal. We need more of this in our society today.
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really love how you are teaching to not react from fear and defensiveness and to respond from 'the inner master', to move out of attack and into a detached yet caring responses.
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Hi John: I'll look into Clean Language. Always glad to expand my thinking. One other consideration--these responses aren't designed to promote dialogue; they are designed to end it--with difficult people whose intent is not civil discourse. I applaud the mirroring and listening techniques you've mentioned, when the intent and context is meaningful conversation.
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It's not so much the words, but the energy and confidence with which you say them. You are validating the perp while asking a question...that is not the normal pattern, and when you disrupt the normal communication pattern, you throw people off their game. If that's your goal, it's easy with good power phrases.
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I've already started implementing these into my everyday speech patterns. I love 'em! Thank you!
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These are good phrases to start off a argument with. Lol
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Dan, thank you for going over these 4 magic phases. People underestimate how difficult it is to handle a situation where someone is trying to tear you down. Thank you for giving us these phrases, hopefully this helps transition us from a reactive communicator to a proactive communicator.
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LOVE this! gives you time to gather your thoughts (versus having a knee-jerk reaction and saying something in anger that you might regret...) and also gives the other person time to reflect on what they just said/did. win-win! Thank you, Dan.
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It's interesting that he said karate. I was thinking, if anything, his 4 responses are the verbal equivalent to AIKIDO, the martial art that never fights, but mindfully deflects its opponent's attacks.
