CrowdStrike says fix deployed for issue causing global tech outages

IT people are under appreciated, the entire field is completely misunderstood by anyone outside of IT meaning 99.9% of the world has no idea the amount of work, training, responsibilities, risks involved. IT isn't considered essential until things like this happen, and once we fix it, the hard work is forgotten, and back to working 15 hr days for crappy salaries and fighting with HR for raises and fighting with administration for more money to keep things secure and stable because normal again. Been in it for 30 yrs. Thankless job

I WORK I.T. at a Fortune 100 Company. Today has been a huge mess for us. We have to fix each Server, Desktop, and Laptop that Blue Screened one by one. It's going to take days. Users are not happy.

yikes that is rough. whoever had to fix this, I feel for ya, It must have been a LONG day.

Hope they have some billions set aside for the incoming lawsuits

THERE IS NO FIX DEPLOYED!!!! YOU NEED TO PHYSICALLY WALK TO PC AND DELETE AFFECTED FILES. THIS IS A LIE.

Stop using 3rd-party cloud stuff and turn-off automatic updates.

This outage did not take anyone's data. It made the host computer that can use the cloud for storage to shut down in a coding error. No data was pirated or could be pirated by the vendor.

My employer is a tech company with emphasis on security and all employees use Windows, but we don't let whatever update Microsoft pushes to be installed right away. The company has a dedicated to team that tests Windows updates first and then pushes to employee computers.

Yep, as this guy says, there is no real "fix" outside of our manual intervention. CrowdStrike might call it a fix, but that does not fix what has already been broken. We need to go and delete that file from the command prompt from the recovery environment as I had been doing for hours today...

Bs, you cant push the update to systems which already blue screened. You need to delete a file in safe mode before the system can boot.

And they said Terminator 3 plot was laughable...

My friend who works in IT is prolly working overtime right now.

Every day, thousands of new software releases are launched worldwide, with some potentially lacking adequate testing and requiring rollback. Today's CrowdStrike Falcon release significantly impacted many organizations that depend on CrowdStrike for security services. Therefore, news media should emphasize what public and private sector organizations can (and should) do to mitigate risks and vulnerabilities associated with new software releases

My question is the testing process for this deployment, including roll-out to good small representative sample of workstations first.

It's pretty safe to assume that the big orange box retailer I work for has Crowdstrike because some of our computers had the BSOD this morning. The problems were also affecting customer order apps.

Ummmm you can't apply the fix if your machine has the BSOD. 9hrs so far on my outage bridges.

For all the people who say this is what happens. Really? Seems pretty significant to me, and at a global level? No, this isnt something that just happens. No matter the reason. It is good to acknowledge our moments of weakness. Its how we keep stuff in order. Do not normalize poor quality control.

The crazy thing is that it was real-time across all the PCs worldwide. Pretoria, South Africa.

Servers are the easy part if the company that owns them has invested in management modules that allow remote connections (before the OS even boots). Hard part is the thousands of end user laptops and computers whereby someone will have to enter recovery mode (with Bitlocker recovery key - so hope organizations have that manged), and delete the bad file, and reboot. This cannot be done remotely.

Not named crowd strike for no reason