The "Other Shop" Told This Lady She Needed A New Instrument Cluster...

I was waiting for Luna to snatch up a mouse and say "Here's your problem lady!

Finding this issue isn't the miracle, the miracle is finding a smart, honest mechanic that doesn't take the parts cannon to every repair.

I’ve been an electronic tech since 1983 and you are by far one of the best troubleshooters around. You should not sell yourself short, there’s a lot of “mechanics” that would never find those broken wires and would just give up after the cannon was empty. Keep up the good work, it’s so refreshing to to see an honest mechanic that knows what he’s doing!

One of the few Youtube videos that actually show a true technician at work. I hope many viewers watch and appreciate why you pay for a "True" technician to diagnose and repair their vehicles. Thanks for taking the time to create this highly educational and interesting video.

7:08 Luna giving it the cat scan. OMG.

Cat immediately identified Mouse Damage. Smart Kitty!

Ok, so from a 'technically-minded viewer' perspective Eric, you showed us the 'problem, lady', shared your thought process, held our hands while you diagnosed it, explained how you diagnosed it, and demonstrated a real-world repair that was very suitable for this age and mileage of vehicle. Then, right at the end, when we're out here whoopin' an' hollerin' that it works, you gave us an encouraging outro that will inspire others to believe that they can also do it the right way. Your business and your YT channel are successful because you genuinely give a shit, and we've all suffered at the hands of shops that don't. None of that is blowing smoke anywhere fella, 'tis just what I see. You are a great communicator, and your knowledge and skills are clear to see. Not everyone has the ability to think through a system, and imagine defects in their heads so they can get to a fix quickly and effectively. Yes, we all need the manuals and diagrams, but they are useless unless we have the knowledge to interpret them. I love being able to demonstrate the cause of a defect to a customer, not because it strokes my ego, but because it a) helps them understand what's wrong with their plane and b) gives them (and me!) confidence that I know what I'm doing, and that I can fix it, and get them going again.

I've learned that the go-to diagnosis is "broken wire". But you are incredibly fast and efficient in finding exactly what wire is broken.

When you said “Cat Scan” and then I seen your kitty I about peed myself! You are the best! Thank You I needed that!

Don't sell yourself short. I would say most of us are not working mechanics and only run across this stuff once in a blue moon and the way you break it down and your uncanny ability to sniff out broken wires is nothin short of autistic savant stuff. Didn't mean to sing your praises, but I haven't seen a better teacher in field applications on this stuff yet. Classroom diagnostics or any classroom teaching falls way short of what you find in the field, and I am mostly referring to the HVAC trade, but is the same for most fields. Your skill is being able to teach practical field applications that is then easy enough understand. I think part of it is that you take the time to move the camera so we see it all and give us a proper explanation. Dammit, I did it again, more praising. OK. You piss me off when you make it look so easy. I struggle. Cars are much different than AC stuff. Anyways, take it for what it's worth, or don't. You have the gift. Thx Eric.

Eric, I was an Appliance repairman for 27 years. A technician who loves his job and cares about the customer is who I was....and it is who you are! Just that makes you Special! I love watching your videos! Treat Mrs. O like a Queen...after all she loves you!

I will have to admit that this is one of the best troubleshooting I've seen. If I could find any shop near here that was half a competent or willing to put the effort in I would let a shop do the work on the car. I understand you closing comments about receiving praise. there is nothing preventing other shops from doing things like what you are doing. its technical but not impossible. The difference is character- willing to put in the work to do it right and with integrity. Last time I trusted a local shop I knew there was a leak in the turbo coolant tube- not a fun driveway repair. so I asked them to do it. they wouldn't until they used their pressure tester and magically came up with a coolant tank leak that wasn't there. I figured this was just the price they were punishing me for doing the analysis myself so 375 dollars later they tried giving it back without doing the fix I asked to be done. then having their lead tech look at it again they found the original problem in the exact location I found it, and fixed it - another $1000 and week sitting in the shop, then a few days after getting it back, started having issue with acceleration and found they had lost the connector for the throttle cable and had simply left the end hanging on the knob waiting to fall of in some bump on the highway hours from home. And this is one of the more trustworthy shops in the area. At least I know they are scamming and just have to put up with it to get them to do things I don't have the proper tools to complete well. I feel for the people who don't even know and don't have someone like you who is trustworthy in their area. Thank you for doing the job right and caring to be one of the rare honest ones.

Eric, WHY on earth do you have to be over 14 hours away from me... I swear everyone needs an "Eric/ SMA" local to them. Great work as usual.

Dear Eric, I'm retired at age 68. Back in 73, I worked in a machine shop. A year later, I got an electrical apprenticeship in a factory that manufactured mining equipment including locomotives. As a side job, I worked in a local auto garage/body shop. When I became a journeyman, I moved on to working on locomotives in the railroad industry as an electrician and a technician. Years later, I became an instructor to teach people how to fix locomotives. As time went on, I was promoted a few times until I managed a railroad training department until I retired. I trained people for the last 30 years of my career. If your ears were ringing the other day, a retired co-worker and I were praising you. He was my best railroad apprentice who became a close friend and retired as an electrical technician. We both have nothing but praise for you. I'm inspired, humbled and grateful that I can follow your adventures! You ARE a GREAT TEACHER! By the way, Einstein also once said, "why should I clutter my mind with something I can look up?" Best Wishes Always, Tom K

Thanks for taking the time to show us your troubleshooting steps! I’ve learned so much from just watching!❤

A real mechanic doing the actual diagnosing. Love it.

It’s good to see Mrs. O in your video. Every video is better with Mrs. O.

Rare qualities in a mechanic: Honesty Integrity Fairness Your years of experience Willingness to go the extra mile. There is an old saying, easy for the person that knows. These qualities are in YOU not everyone. That’s why you are praised. May be easy to you, but the world needs more people like you. Oh, and your sense of humor and humility…. On point my guy 😂

Your electrical vids are my favorite. Mind you, I have the face of a Labrador retriever trying to understand someone reading Shakespeare most of the time. But each one of these peels back the mystery and magic of automotive electrical wiring. Thanks!

I love soaking in knowledge and you do a great job at picking a plan of attack with the most affordable way possible. I could spend 20k on the equipment to analyze the CAN bus, but a simple meter for 60 dollars can help me pinpoint an open circuit in the network. I've been in computers, networking, and automation for years and this just feels like home to me. I enjoy learning every day from youtuber's like yourself because it will help me build my business and help me succeed in life. Going from being laid off, broke, poor, loosing the love of my live over it, working at a dead end job at a walmart to having hope of being someone and doing something that I love doing and making a living out of it helps me greatly. Thanks again for all you guys do.