Customer Success Tipping Point
106,911
Published 2014-05-29
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All Comments (18)
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You are amazingly gifted Malcolm.
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volume too low
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There's good market research and bad market research, and this clip illustrates why you need an expert to design the approach that will answer the right question in the right way
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Super smart guy Thank you for sharing
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I just watch his videos to check on the status of his hair
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Simpleton equals intellectual. Bad ideas have a tipping point to success. Brilliant!
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I always thought it was Danish MAERSK that developed the logistical shipping container in the late 1960's.
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@Paul Gowan, consider the mundane possibility that Gladwell simply didn't have time to mention or discuss UFCB or a score of other anecdotal business stories of import.
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Neat talk
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He's got a point. For instance, why call something crappy old Pro Wrestling when you can repackage it and call it Ultimate Fighting. The former, I have seen. The latter- I must plunk down my money to see.
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Is this whole book actually about Dothraki?
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The way he humiliates the west coast crowds was AMAZING
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Very interesting. Really useful.
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When your finished thinking about the PSA test. Look at the history of prefrontal leukotomy
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The most central points of this entire video starts at 28:35
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Gladwell .. the Kickstarter of online buying systems?🤣🤣🤣
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He really hit home with the prostate cancer review. If I could do it over again I would ask a lot more questions because the doctors (VA) cant wait to cut on you even if you are in your late 50's/ The post surgery is not worth the surgery if you want to be sexually active. They never had this conversation with me. Viagra and the injections do not always work and it is not the same. The body and the brain are out of sync and you will also get out of sync. Yeah, its a cruel business.
