How I Cut $600 From My Mom's Comcast / Xfinity Cable Bill - Cable Box Rip Off!

It is truly a shame that these giant corporations are purposefully, taking advantage of people, and in particular, elderly people. This industry should be better regulated to prevent such abhorrent behavior.

I did this for years with my Dad in Indianapolis. He just had basic cable and internet. Every time I visited him, his bill was above $140 per month, and I was able to get it down to less than $100 per month. When Dad died, it was SO satisfying to call Comcast and cancel the service.

I had my senior aged parents cut the cord 4 years ago. They were paying $200 for triple bundle service; about $70 went to an assortment of taxes/cable box rental fees! Moved their 40+ years old landline number to Magic Jack and bought them a few Roku devices. They don't regret it.

My father was in assisted living in Farmington CT and his finances were managed and, for that matter hidden by an unscrupulous woman who "helped" seniors managed their finances. After some serious digging I found he had a $200 package from Comcast that had many of the same sketchy surcharges for stuff had were basically useless for a retiree with a single 24 inch LCD TV. In addition, when I checked his bank account it seems he was being hit with monthy bank fees due to similar mismanagement. Long story short, be active in your parents finances as much as you can because it's a jungle out there!

Thanks for calling out the cable industry BS Lon. You're a hero.

Doing a great job looking out for your parents. It's real shame that big companies are incentivized to have terrible customer service. This crap really needs to stop.

I have Spectrum, or better said, Spectrum has me. Over 10 years ago I gave them back their modem because I had purchased my own. In 2015 I discovered that a Roku box would work instead of their overpriced box. I have saved thousands! I have a spare cable modem and I have more than enough Roku boxes. Congrats on saving your mom a ton of money.

I have an insider that audits the Comcast customer service calls and a majority of the call are about bill increase. Now I understand why, I'll give this feed back.

I love that you can use your platform to voice what has probably been many peoples frustration for several decades now. thank you!

This is exactly why I left Xfinity, it’s their mission to raise your bill as high as they can.

Great job! Thank you for helping your parents. I did exactly the same thing with my cousin, now from paying $181.00 per month, she only pays $35 a month.She is saving a total of $1,752 per year. It feels good to help . 👍

I wish I could get my parents to cut the cord but they have a triple-play package as well and refuse to give it up despite how much they complain about it. My mom is the type that says she only needs a few shows/channels but actually doesn't want to give up all of the other channels "just in case" nothing is on her usual channels that she wants to watch. My dad is stuck keeping mom happy even though he's the one most willing to cancel since he has to pay the bill. I cut the cord 13 years ago and never looked back. He's paying over $300 a month, I never payed more than $80.

Wow. Those equipment fees… We had just a single box in the house, using our own cable modem, etc. But when January rolled around, our bill went up $15 just in fees. Luckily Frontier Fiber blanketed both my town and the one next door (where my parents live). We’ve all switched. Saving about $75 a month for us, with gigabit symmetrical. Just had to switch to another TV service (we went with YouTube).

You are so patient with these customer support robots. I tend to lose my mind talking to these folks.

I left Xfinity A LONG time ago because I am on a tight income and they jacked up the prices when ever they pleased!

The answer to cable company issues is always cancel the cable. Find the cheapest broadband service in the area and use streaming boxes / services. Being able to instantly swap out services (move to any other internet provider / streaming box / streaming provider) is the key to keeping prices low. As soon as a company becomes a monopoly in an area / industry, prices start going up because the consumer has no choice to move to someone else.

Good on you Lon for walking through this in great detail to highlight the challenge faced by non-technical customers. Tech companies need to begin to understand that honesty and customer first attitudes are the only way they will succeed in the future. Everyone with a Grandparent or elderly Parent should watch this. Job well done!

Great going Lon! We all need to help our parents out theses days. I just went though this with dishnetwork, they were charging my parents for 5 TV's, boxes and 4k... at most they use 2... they now have roku boxes where they need them. Saving over $100 per month.!

Comcast literally is those cable guys from that episode of Southpark.

I've done this for several family members who were paying too much for Xfinity, but I switched them to YouTube TV in the process. Now they just pay Xfinity for internet.