Product Interviews: Root Cause (Analytical Questions)

27,074
14
Published 2021-05-03
👩‍🎓 Book 1:1 Coaching With Me! 🧑‍🎓 @ calendly.com/diannayau
If you’re preparing for product manager or data scientist interviews at Google, Facebook, LinkedIn, or any other big tech/FAANG company, you’ll most likely be asked "how would you figure out what caused a drop in metric x?" These are considered "Product Execution" type questions.

👋 Connect With Me 👋
► LinkedIn: www.linkedin.com/in/diannayau/
► Blog: diannayau.substack.com/
► Discord: discord.gg/p952Xr8jRT
► Linktree: linktr.ee/diannayau

🎓 Interview Questions, Company Guides, Mock Partners 🎓
www.tryexponent.com/?ref=diannayau

📚 Books to Prep for Product Interviews & Careers 📚
www.amazon.com/shop/diannayau

All Comments (21)
  • @diannayau
    🤩Comment below: ✍which part of the root cause question do you struggle with the most? 🥴Struggling with product interviews? 🚀Book 1:1 COACHING @ superpeer.com/dyau
  • @e.w.6470
    The flaw here is that it's not explored exhaustively. External factors are missing. Country segment is just one of the dimensions, device or platform specific not mentioned. The key to RCA is to isolate the root cause effectively and efficiently. Keep a balance between dumping your breakdown framework to the interviewer all at once and constantly asking the interviewer the question following the checklist. Based on the specific issue given, quickly eliminate many buckets to explore and make the assumptions. Many failed not because they don't have the framework, it's because they don't customize the framework to the specific questions asked.
  • Your videos are great! I've consumed a lot of content but your frameworks in metrics and execution are really making things clearer. The value of your channel is how comprehensive it is across all product disciplines, not design. I'd like to see cross-functional collaboration and craft videos too!
  • @padedoyin5448
    you deserve so much more subscribers - one of the best accounts when it comes to product management interview preparation. Thank you for the work you put into this! Hopefully I come back here with an offer announcement!
  • @samw2066
    Exceptional job contrasting bad v. good candidate responses.
  • @JohnJFong
    Hi Dianna. I just completed my Product Sense and Product Metrics interview with Meta. My Product Metrics interviewer asked me a root cause analysis question for a theoretical FB Travel product. I was not given additional data about the sudden drop in cancelled trips and was asked to provide a reason. My response was that I needed to dig into the user cancellations to find out whether the cancellations were in a specific geography, user segment, or income level but was not provided with additional data. In hindsight I probably should have asked whether the cancellations originated from users or from the service provider.
  • @jchancalifornia
    I love the fact that the content was crisp and succinct. Thank you for navigating through the framework and thought process!
  • @raochaudhriIT
    Excellent content - thank you much Dianna for such a smooth and yet crisp explanation about do's and don'ts around the Product Execution theme. Brilliantly conveyed!!
  • This content was incredibly helpful, thanks for the comparisons, please keep doing this!
  • Your videos have been extremely helpful in getting me through. Thanks and keep them coming.
  • Excellent framework with reasoning and I really like your comparison between what not to do and what’s recommended
  • @junqichen6241
    As a data scientist looking to interview with tech companies, I found this video super helpful!
  • @kevinf7707
    Your contents needs to get seen more Diana! this is awesome.
  • Very Helpful video! thanks a lot for the information which is not as generic as most!
  • @wulanm9696
    Thank you diana. Your video become my guidance to do product manager assessment 🙏🏻
  • I can’t thank you enough for all of your tips and for you taking the time to teach and prepare me for the FB interviews! I’m so excited to say that I got a FB offer and I certainly credit it to you. Thank you for your personal sessions with me and creating relevant and real content that can’t be copied. I love your authenticity and your passion to help others excel.
  • @amirfakhim7797
    Diana, i have watched lots of videos. The way you structure the case is awesome. Thank you for sharing. I noticed that end of the video, it doesn't say the action items and where to put the focus., recommendations. Many thanks and great videos. Thank you.