EVGA Terminates NVIDIA Partnership, Cites Disrespectful Treatment

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I wrote an email to EVGA once asking the thread and diameter of screws for the sag bracket for my 3080 because I dropped one and it vanished. I expected to get a response simply telling me how much I could buy the screws for. Not only did I get a reply within 15 minutes, but it said "hey dont even worry, I pulled up your info from your purchase and we are already shipping some screws to you Priority Mail so you get them before this weekend!" Saved me a trip to the hardware store even. I know we are only talking half a cent screws here but that kind of speed and attention no matter how trivial your issue builds customers for life. There are really few companies left out there who you can trust are going to take care of you and your gear when you buy things from them. It's either a really sad day seeing the walk to the cemetery for EVGA, or the first day in a glorious new chapter for the GPU market. If they start building Radeon, I think I'll have all the incentive I need to finally jump ship from Green.

One of my best memories as a game developer is being at PAX East 2013 with two brand new PC's, neither of which would boot, but both of which had EVGA GTX 650's inside and EVGA was our neighbor. I went over to their booth, explained the situation to them, and asked if they could help. Two guys at their booth came over and sprang into action, ripping our machines apart, finagling hardware and BIOS settings, miraculously getting one to boot, and grabbing a 20' HDMI cable from their toolbox to mirror one monitor onto the other. That show would have been a disaster without their help and I will never forget the effort they made to help out one tiny little indie team that just coincidentally had a couple of their cards running. Needless to say I've been brand-loyal to EVGA ever since for my graphics cards. This news physically hurts.

If NVIDIA has such arrogant contempt for its partners, imagine how much arrogant contempt it has for its consumers.

I've heard so many stories of people who owned an EVGA product that needed support and every single one was impressed with the customer service they got. I hope they partner with AMD, since I've been an AMD exclusive consumer for well over a decade now. Wait, maybe more like 20 years now that I think about how old I really am.

That sucks. EVGA made great NVIDIA cards. Hate to see this.

I designed the Nvidia TNT2 card for Diamond Multimedia in 1999. It was really stressful. The way I summarized it back then: It's like doing an 18 month production cycle in 9 months. The stress was so high that I got really sick and left Diamond. I can seriously empathize with the EVGA employees.

I really hope this isn't the downfall of EVGA. They're such a great company, would be sad to see them go.

It's a shame, my 1070 was my last new card from EVGA, it's given me literally thousands of trouble free computing and gaming, damn good brand.

Back in 2006 I bought a turntable from the EVGA CEO Andrew Han. He was selling it to buy a much higher end turntable. When I bought the turntable off of Ebay, I had no idea who the seller was, I only bought it because the seller was local (I lived in Fullerton, and the seller was in Brea). When I arranged with the seller to pick up the TT, that's when I found out I was going to the EVGA office. It turned out the person who sold me the TT was the owner and CEO of EVGA. I went to the EVGA office on a Saturday, and there was no one there other than myself and Andrew Han. He took me into a meeting room with a big table where he had a projector set up. We talked about audiophile stuff for a little while, and he showed me photos (via the projector), of the TT he was replacing the TT which I had bought from him, with. The TT he showed me was more like a piece of art than a TT. It was awesome looking, and cost in the tens of thousands of dollars. This was in 2006, when virtually no one was buying vinyl except crazy audiophiles like ourselves. We had a genuinely great conversation that had almost nothing to do with graphics cards, and I could tell then that Andrew was a very good person. As I was leaving Andrew told me that the next time I was in the market for a graphics card, to call and let him know and he would hook me up. I never took him up on that offer, but there have been many days in which I regretted not having done so.

Whoa. NVidia must've been really hard to deal with if EVGA considered ditching 80% of their revenue to be preferable to continuing working with them.

Every component in my build has EVGA inscribed boldly across it. For me this news is genuinely heartbreaking. They have produced the highest grade, most reliable, and most solidly supported GPUs on the market. We have lost an absolute Titan of immense and unrivaled hardware quality, we are witnessing the end of a legendary era of computing, as the tides change towards another.

Been an EVGA customer since its early days, bought many Nvidia cards from them, must say they ran extremely well and the one that broke was advantageously replaced. Their customer service was top notch. Very bad news to see them leave the market.

Gamer’s Nexus should be proud that EVGA disclosed this information to clearly to the channel. It says a lot about your ethics, Steve.

Gamers Nexus has become so legit that they are getting huge exclusive tech stories from companies. I’m so proud of you all Steve. Keep up the hard work - we all appreciate it

it's rare to see a company that hasn't turned into just being about money i hope the best fo EVGA

I guarantee that AMD will come by with a good deal, despite EVGA saying they're not going to continue with GPUs, and EVGA will take it, but it will have to be really beneficial to EVGA. This move away from NVIDIA was to let AMD, INTEL and anyone else know that they want to continue but they won't be jerked around.

OK I did not see this coming 😅

EVGA not only made the highest quality cards, but they had the highest quality support as well.

This is incredible reporting. New to channel. I don’t know how they feel about being part of the “media” but they are and this piece was exceptional It’s rare to find a group that understands the tech side, the business side, and can tell a story in a responsible and entertaining way. True unicorn here. Definitely subscribing!