Assertiveness - What are Passive, Aggressive & Assertive Behavior?

Management Courses - Mike Clayton
Management Courses - Mike Clayton
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2019-10-23に共有
Assertiveness at work is important, but do you know what passive, aggressive, assertive all mean? What are the behaviors that are characteristic of each of them, what do they signify, and why should you aim for assertive behavior?

Let's look at Passive, Aggressive, Passive-Aggressive, and Assertive behavior, because understanding them all is an essential business and professional skill.

Watching this Video is worth 2 Management Courses CPD Points*.
(See below for more details)

This video is part of course module number 1.5.2
Program 1: Managing Yourself
Course 5: Personal Impact
Section 2: Assertiveness

Primary videos that preceed this video include:
- Our videos on First Impression. Start with First Impression - Appearance    • First Impression - Appearance: How to...  

Primary videos that follow this video include:
- Assertiveness - Recognize Passive, Aggressive, & Assertive Behaviors    • Assertiveness - Recognize Passive, Ag...  
- Assertiveness - What to Say to be Assertive    • Assertiveness - What to Say to be Ass...  

LESSON NOTES
============
The four behaviors are:
- Passive: focusing on not getting hurt
- Aggressive - focusing on beating the other person
- Passive-Aggressive - focusing on making others feel bad while avoiding responsibility
- Assertive - focusing on getting the right result

RECOMMENDED EXERCISE
======================
1. Reflect on these behaviors in yourself. Which styles do you use inappropriately? (2 MC CPD Points)
2. Start to notice when you are straying into passive, aggressive, or passive-aggressive behaviors. What are the triggers? (2 MC CPD Points)
3. On the next three occasions when you notice the triggers for your unhelpful behaviors, start to pull yourself back to remain assertive. (3x2 MC CPD Points)


DOWNLOADS
===========
Free Resources
- CPD Tools - gum.co/MC-CPD
Paid resources
- Management Courses Onboarding Kit - gum.co/MC-ObK ($3)

RECOMMENDED READING
=====================
- Assertiveness at Work geni.us/epp1

Management Courses Continuing Professional Development (CPD) Points
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Each video has two levels of MC CPD points. For this video:
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___

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コメント (21)
  • @q_c2762
    This is my first encounter with this channel and I subscribed right away. This channel is very impactful and knowledge-heavy. Thank you so much for your hard work and consistency. God bless you. Can’t wait to learn more from you.
  • @miller4874
    P.A.B: Focuses on making the other person feel bad, while avoiding responsibility. Responsibility= your ability to respond. Good show!
  • @manalaziz9374
    Absolutely helped me with my major assignment and now I'm definitely going to implement this on myself as well. Thank you!!
  • @wulh981
    How Great you are! Your teaching methodology is thoughtful and inspiring! Thank you a lot!
  • @kazbaz8645
    I am passive and need and hope to be more assertive. I know aggressive people and you can feel beaten up after just a conversation and i am not expecting it and dont know why they bother doing it so not ready for it then you can feel squished and self doubting. I also know assertive people who are you can think that and i think this and thats ok which is bril. I need to find how to be more assertive.
  • @cherylbarnes919
    THANK YOU SO MUCH for this very well done, concise explanation. 👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏 I will act and think better because of you! On occasion, I have behaved passive-aggressively because I lacked the skills to graciously address the issue and I did not want to be perceived as sensitive or petty.
  • @AhmadhiYoutube
    THANK YOU SO MUCH. HELPED TO WRITE ESSAY FOR MY DEGREE AND MERIT PASS