How Domino's Became The World's Biggest Pizza Chain | Big Business | Insider

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Published 2023-02-11
Domino's is the world's largest pizza chain, beating out Pizza Hut in sales over the last five years. To keep ahead of competition and a labor shortage, the chain has introduced robots and machines to make pizza dough. Domino's new technology mirrors a growing automation trend across the fast food industry. It's sped up production and replaced jobs that are tough on workers' bodies.

We went inside Domino's newest dough-making center to see how all the latest automation is being put to the test ahead of the biggest pizza holiday: the Super Bowl.

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How Domino's Became The World's Biggest Pizza Chain | Big Business | Insider

All Comments (21)
  • @NPCVenture
    Missed the biggest reason people left those jobs. They don't pay enough for bare minimum food, water, shelter, and amenities needed to live in most areas. No one has a problem working, just a problem with employers who intentionally pay them less than what is needed to live.
  • @olegdmitriev2810
    Having worked as a driver for dominos, i can verify that the reason they are facing a labour shortage is simply because they do not pay enough. Lots of drivers i knew left the chain because they could make more money doing deliveroo or uber eats. That is despite the fact that our store would earn the franchise rediculous amounts of money as we were always busy. Our managers would give out free food to employees all the time and still keep well below the weekly budget.
  • Love how they just gloss over the reasons why Domino's in particular struggled to find workers. Maybe because of the terrible working conditions, them not getting proper breaks or access to amenities and the biggest issue which is that they don't pay their staff enough to actually live.
  • This is insane that it's come to this.. I remember back in the day at a pizza job, slicing off a hunk of dough and nailing the weight needed first try 👌 these people will never get that satisfaction 🤣🤣
  • @hobo1613
    "we can't hire enough people" is corpo-speak for "our pay is really shit but we'll try anything else first"
  • Imagine that, low wage, high stress jobs are having worker shortages and moving to automation
  • I was a manager at dominos in 2019, I was making 7.25 an hour, and working over 90 hours a week, I was pulling $1200 paychecks every 2 weeks. Most of the time I was working from 7am-4am and have to open so I would either sleep in the office or in the parking lot because the 45 minute drive home just wasn't even worth it. And through the 4 or 5 years I worked there, never once got a lunch break
  • @Lily-gr1ct
    In at least 4 Domino's restaurants I know of in the UK, no one gets a break ever. I've worked 13 hours driving on the road and not had a single break. It seemed to be common in my area (Lancashire, particularly the Preston store), and then my friend who lived in Cornwall also did not get breaks. There's a reason there's labour shortages. They are breaking the law daily, in many stores, and probably more in the country
  • @tanhouzer
    3:28 "just imagine how hard that was on team members" "Now they can relax at home, they are Fired"
  • @randyj6717
    Living in the region and passing on the highway by watching them build the crown point supply distribution center, it’s pretty neat to see what’s really behind the scenes
  • @shiou6841
    this channel is definitely eye-opening.. nowadays when I'd like to search something serious but not as long as a documentary to watch, I always come here. It allows me to see the back scene of many industries, how they function and what the future trend would be. We all won't have the chance to work for all of the industries but there's a way for us to know more about it if we're interested.
  • @chilli-wipe
    in Australia there wasn't exactly a shortage, the staff only did roster the bare minimum so as a driver during this time I had no breaks while on some of the busiest roads in my own car and often had to stay back past my shift while being payed of course, but I never was able to plan anything after because it was an expectation to stay back potentially hours each shift
  • @monstreak
    I work at the busiest pizza hut in the world in Orland Florida for a year. Most days it was just me and the manager and I'd always have to close the kitchen by myself so the manager could do all the paperwork. Usually had to stay 3 hours past my scheduled time.
  • @SynthD
    Dominoes being the only pizza joint open past 11pm is probably helping them a lot.
  • @NJHENDO
    Lots of this equipment was created/installed by my old company. Pretty amazing group of people.
  • @Runivis
    "Dominoes in particular was having a hard time fulfilling these roles that are not super-high paying (she means minimum wage), and are pretty strenuous work (high labor, low wage, zero appreciation)." I'm sorry but can we take a moment to appreciate the blunt honesty of this person saying "They're a shit company" in nicer words?
  • @_jamesrayner_
    3:30 "Just imagine how hard that was on our team-members" Yeah, now imagine how hard it is for them without a job 😂
  • I was a delivery driver for dominos and I was driving a 5.7 Hemi using a lot of gas.. The paychecks were alright I really wasn’t worried about that only because I worked my career job during the car and this was for extra cash.. the tips really helped out a lot and really took care of my gas and a few bills
  • @LatinGhost916
    I just be making Naples style pizza my self now, their corn meal is a good idea for pizza