Who has the WORST Customer Service?

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Published 2021-06-24
Samsung vs OnePlus, Huawei, Xiaomi, Blackberry, OPPO, Vivo, Apple. Let's see which tech company has the best and worst Customer Support!
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Disclaimer: All the faces of people used in this video to represent employees are purely stock footage and picked randomly based on apparent gender.

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All Comments (21)
  • @woof1958
    "my phone isn't turning on" "sir go to your settings and erase all data" bruh
  • @kishorkanna5718
    "Is my phone gonna run around and desert me" "Is it gonna let me down" -The greatest Rick roller ever
  • HE kind of rickrolled them indirectly by using dialogues like "I thought my phone was letting me down" and "I thought my phone was running around and deserted me."
  • @Azide_zx
    id love to see this tested with a much more complex problem like intentionally bricked software and see how their full support system is at fixing it, not just the phone line
  • @jdiv69
    I'm surprised Blackberry can still afford a number for customer service.
  • @evansaravia253
    “They said my phone would last 3 years.” “Yes.”
  • @fernweh123
    To be fair, the given problem is so incredibly simple, that most technicians would think there's a bigger fault at hand. Things that need to take a charge is one of the most common things nowadays, that it's almost a given for them to be recharged at a certain point.
  • @CH3MPION69
    “I’m never gonna say goodbye tho” got me dying on the floor. 🤣🤣🤣
  • To be fair, no one expects a call to customer support saying they have to charge their phone before using it.
  • @CryptoNWO
    Everybody gangsta until Rick Ashley says goodbye
  • @jeepmanblue
    Thank you for a great post. Even though the issue presented was unrealistic, dealing with customer service remains a HUGE dissatisfier every time I have to deal with a CSR. I recently had a flurry of run ins with Samsung customer service. Although it felt like the rep's left their brains at home, the truth of the matter is, most companies fail miserably at synergizing their various departments effectively and don't engage in proper employee training & empowerment.
  • @Oblimix
    I've only ever needed to contact one company before, about an issue I couldn't solve myself. That was Microsoft, and I had an issue with my Surface keyboard, and they handled it excellently. They even offered to do a swap for a new one for free.
  • @cycanex_0017
    That Ash's Cosplay is the best, you could even see Pikachu on the right side.
  • ‘Is the phone not running around and deserting me?’ That part had me dying 😂
  • You had very good luck! I usually can't get to speak to a real person at all. The poor customer service is not limited to tech companies either. Also, if they do have a phone number, the message says "We are experiencing unusually high volumes" regardless of when I call!
  • @TheGreatChrisB
    Everyone of them was definitely like "I just talked to the dumbest guy in the universe" after they hung up 😂
  • @lanzjoseph1
    It’s the “I’m never gonna say goodbye, though.” and the chuckles. 😎
  • @fuckshit8208
    This video had me dying, hahaha. It's the small touches like the Rick Astley references and the hilarious costumes that make this video gold. chef's kiss